Council Tax bills are payable in ten monthly instalments, although the actual number of instalments permitted will depend on when the bill is issued. 

Instalments are due on the 1st of every month, unless you pay by direct debit when you can opt to pay either on the 1st or the 20th of the month.

Methods of Payment

Direct Debit

This is the safest and most convenient way to pay.

• You have a choice of two dates - the 1st or 20th of each month
• You receive at least 14 days notice of when your bank account will be debited and by how much
• You are guaranteed a full and immediate refund from your bank in the unlikely event of anything going wrong
• You can cancel the Direct Debit at any time, so you stay in control.  You can forget queues, cheques and stamps
• You do not have to complete a new mandate each year;   the same one carries on

Did you know that paying by cash or cheque costs Craven District Council as much as 70 pence per month more, per customer, than paying by Direct Debit.  In one financial year alone, this is £7.00 per customer.  Why don't you join the 14,000 customers who already pay their Council Tax by Direct Debit and help your Council save money.

Please complete and return the direct debit instruction enclosed with your bill to Craven District Council, Customer and Benefit Services, Town Hall, High Street, Skipton, BD23 1AH.

Alternatively, download a copy of the direct debit instruction, complete and sign it, and return to the address above.

By Telephone

This service is available 24 hours a day, 7 days a week.  Please ring 01756 706230.  Have your Council Tax account reference number and your credit/debit card details ready.  Please note we are unable to accept payments on the following cards:  American Express, Diners Card and Electron.

(Telephone calls may be recorded for training and monitoring purposes)

Pay On-line

Online payments can be made using your debit or credit card.  Have your Council Tax account reference number and your credit/debit card details ready.  Please note we are unable to accept payments on the following cards:  American Express, Diners Card and Electron. 

At your Local Post Office

Payment can be made by Girobank smart card with no additional cost to you.  You can request a smart card by telephoning Customer Services on 01756 706288.  You will need to have your Council Tax account reference ready.  (Calls may be recorded for training and monitoring purposes)

If you do not have a smart card, you can still pay at your local Post Office, quoting Girobank No. 6080324, but there may be an additional charge for this service.

By Post

Send your cheque payments to Craven District Council, Customer and Benefit Services, Town Hall, High Street, Skipton, BD23 1AH.  Cheques should be made payable to Craven District Council, quoting your Council Tax account reference number, the first line of your address and your post code on the back of the cheque.

Please do not send cash through the post.

In Person

An automated payment kiosk has been installed for customers who wish to continue to pay by cash at Skipton Town Hall. Customer Advisors will be dealing with a broader range of Council services and it is likely that some enquiries will take a considerable amount of time. The kiosk will ensure that customers who merely wish to make a cash payment are not queuing unnecessarily.

Customer Advisors at Settle Town Hall will continue to take cash payments.

We accept payments by cheque, debit or credit card.  (Please note we are unable to accept payments on the following cards:  American Express, Diners Card and Electron.)

Take your bill to one of the following payment centres:

Town Hall, High Street, Skipton Monday to Friday 9.00am – 4.00pm
Town Hall, Market Place, Settle Monday, Tuesday, Thursday and Friday 9.00am – 4.00pm
Note: Settle Office will be closed at lunchtimes between 12.30 and 1.30pm

Standing Order

Take your bill to your Bank or Building Society and ask them to set up a standing order in line with the payment details shown on the front of your bill.   

If you wish, you can download a copy of the Standing Order, complete and sign it and take it to your Bank or Building Society - not us.  The Council’s bank account details, which you will need to quote on the Standing Order form, are

 Account Number 10271578
 Sort Code   20-78-42

You will also need to quote your Council Tax account reference number when setting up your standing order.   Please ensure that your bank account is debited at least 10 days before the instalment due date so that payment reaches us on time.

At your Bank

Payment can be made at some banks quoting the Council’s bank details:

Account Number 10271578
Sort Code             20-78-42

You will need to have your Council Tax account reference ready.