Flooding of or from the Public Highway
- To report flooding of the public highway, blocked road gullies or gratings, contact North Yorkshire
- County Council Highways on 01756 794816. The regular cleansing of all road gullies is undertaken twice a year; however, parked vehicles can sometimes prevent a gully from being cleansed, which might then lead to flooding.
Flooding from a Burst Water Main
- The local water supply company are United Utilities who can be contacted on 08456 020406 or Yorkshire Water Authority on 0845 1242424. They are responsible for their supply up to and including the water stopcock.
Flooding from a Water Service Pipe or Internal Pipework
- This is the responsibility of the homeowner or landlord and would need the attention of a plumber (see "Yellow Pages" or similar directories).
Flooding from a Main River
- The main rivers are the responsibility of the Environment Agency, on 0845 933 3111. In addition, the Agency provide a "Floodline", which is a 24 hour advice and information service for floods and flood warning on 0845 988 1188.
- They also have information for people who live close to a water course called ‘Living on The Edge’
Flooding from Ditches, Watercourses, other than Main Rivers
- Watercourses, other than main rivers, are the responsibility of riparian owners. You are a riparian owner if your property or land is on, or very near, a watercourse. Riparian owners have a duty to keep the watercourse clear of any obstruction to flow and we can serve legal notices on riparian owners to deal with obstructions or lack of maintenance. Some of these ditches and watercourses have been piped and you may not even be aware of its existence.
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