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Website accessibility

Craven District Council is committed to ensuring this website can be accessed and used effectively by the vast majority of our website users.

The information on the website should be available to the widest possible audience, regardless of technology or ability.


This website has been built to closely adhere to as many web standards as appropriate, reference has been made to the Disability Discrimination Act, PAS 78, W3C Web Accessibility Initiative,  E-GIF and Metadata standards such as the IPSV.

We aim to conform to Level AA of the World Wide Web Consortium (W3C) W3C Web Content Accessibility Guidelines 1.0

Accessibility has been measured and reported on as part of the annual SOCITM Better Connected survey.

Our internal guidelines prescribe standards for clarity of content and clear website page design.  And our Content Management System helps enforce standards.


Extenal features included on our website such as the Twitter feed on the home page may not meet all accessibilty guidelines.

The graphics-intensive nature of interactive mapping means that the map data cannot be presented in an accessible format. However, the Services in Your Area facility allows you to search for your nearest facilities and presents the results in an accessible format.

Increasing the font size

The website includes buttons to increase font size with control buttons at the top right hand corner of every page.

Alternatively you may use your website browser's own tools to zoom the page or increase text size.  e.g. Internet Explorer 9 - choose the drop down menu at the top of the window of the browser marked 'View'. A list of options will appear in the drop down menu - choose text size and select your preference or use the Zoom features in the same window.

Increasing contrast

A high-contrast display may be switched on using the contrast button at the top right hand corner of every page.

Listening to the content

The website pages are structured to facilitate reading by screen reader software.

Web browser guidance

Our website has been designed and tested to support a wide variety of web browsers and versions.  A smartphone-friendly website is also available, more information here: Our mobile website

Most web browsers have their own tools for changing font sizes, contrast settings, etc. please refer to their help sections for current details.

We recommend that users of our site regularly visit their browser provider's website and download current security updates to ensure safe and correct functioning of their browser software.


The site uses JavaScript so we recommend that you enable JavaScript in your browser, most browsers are already enabled by default. The website will still function without JavaScript.

Other guidance

There is excellent help and advice on the  My Web My Way  website.