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Civil emergencies - major accident hazards

The Council recognises that there is an need for effective planning for civil emergencies to ensure the efficient and speedy management of the response to these incidents between all the possible agencies; the Police, Fire Brigade, Ambulance Service, the Council, utilities providers and voluntary agencies.

The purpose of the Council's emergency planning is to provide staff with the plans, procedures and information they will require to enable them to ameliorate the effects of any major emergency occurring withinenter council name, whilst allowing Council services to continue to provide as far as possible their usual day to day services.

The Council's emergency plans set out the information, procedures and details required to ensure an effective, flexible and timely response to an emergency thus reducing to a minimum the distress and disruption caused by such an incident.

Out of hours contact telephone number: 01653 699392

Major emergency arrangements

Floods, severe weather, transport accidents (air, sea, road, rail) or incidents involving dangerous chemicals usually strike without warning.

This guide explains simple steps everyone should take to be ready when an emergency strikes. It explains easy safety measures, how to reduce damage to property and what to do if you have to shelter in your home or move out of your home until danger has passed. Remember your own preparations and self-help are essential and critical factors in dealing with any emergency.

This simple guide aims to help people cope with the unexpected and assist the emergency services in dealing quickly and efficiently with major emergencies.

Dealing with an emergency

Whatever the situation, it is important to be ready to follow the instructions from the Police and other emergency services.  Whatever happens, it will almost certainly mean police, fire and ambulance services in the front line of a tough situation.

Although every incident is different, they will operate in accordance with procedures set out in the Emergency Services Major Incident Procedure Manual.

These procedures are constantly being updated, and the Council has its own plans for mobilising social services, housing, highways and environmental health. Public utilities, voluntary organisations and many businesses also have their own emergency plans.

An emergency incident might mean evacuating an area and providing temporary accommodation. Rest centres may need to be set up, food and blankets provided and information given to anxious relatives. Someone has to be ready to reunite families who may be parted by an emergency situation, perhaps because the children were at school or some people at work.

Arranging all this is the job of the emergency services supported by the Council and many other public, private and voluntary organisations.

Radio and TV - warning the public

In major emergency situations, it may be necessary to issue warnings and advice to the public. Such messages would normally be broadcast on relevant radio and TV channels.  Remember to cater for power cuts - you should have a battery-operated radio and know how to tune in to your local stations.

Local radio stations


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