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Accessibility

Accessibility is a general term used to describe how easy it is for people to get to, use, and understand things.

The Disability Discrimination Act 1995 gives disabled people important rights of access to everyday information and services that others take for granted.

Craven District Council must ensure it

  • does not treat disabled people less favourably because they are disabled
  • is making reasonable adjustments to the way we deliver our services so that disabled people can use them
  • considers the possibility of making permanent physical adjustments to our premises to ensure disabled people can access them.

Craven District Council must also ensure that any information or services available electronically are also accessible to disabled people. The Council's website now meets the Website Accessibility Initiative levels A and AA except for a very small number of pages (for example the discussion forums) which, due the technical nature of their content, do not yet conform to these standards.

However, we are always looking to resolve these technical issues to improve access for the whole community. The Council welcomes your feedback and suggestions on how we can make our website more accessible to you. Please view our Website Accessibility Statement available from the link at the top of this page.

Your ideas and suggestions can be sent to us using our feedback form or via email at contactus@cravendc.gov.uk

Further information on the requirements of the Disability Discrimination Act can be obtained from our Policy Officer on 01756 706414, email ksenior@cravendc.gov.uk, or the Disability Rights Commission on 0845 7622 633. You can also visit their website at http://www.drc-gb.org/.