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Household waste - special collections for large items

Waste Management Services provides a bulky household waste collection service for items that are too bulky for the normal refuse collection service.

Household waste - special collections for large items

Before you request a bulky household collection, have you thought about donating to a local charity shop or re-use organisation?  Local charity shops and re-use organisations  are always looking for high quality items to pass on to individuals and families who may not be able to buy new furniture.

You could also advertise your unwanted items on Freegle (formerly Freecycle).  This website enables you to post items that you no longer need but may be just what someone next door is looking for. Please visit their website for more details.

Some high street retailers provide an in-store take back scheme to customers for electrical and electronic items, when you purchase a new item from them.  However, not all shops do this, so it is best to check which stores currently offer a take back scheme first. 

Alternatively, you may take bulky items to one of the North Yorkshire household waste sites, free of charge.

If you hire a contractor to take away your waste, please ensure they are a licensed waste carrier.  This means that the contractor will dispose of your waste in accordance with the law.  If you are unsure, ask to see their carriers certificate of registration or contact the Environment Agency on 08708 506 506. 

We will collect a wide range of items that are too big to go in your refuse bin, such as broken and unwanted furniture, 3 piece suites, beds and kitchen appliances. In general, items which you would take with you when you move house. We do not take any fixture and fittings.

Please note we will only take items listed in the Bulky waste - what we collect document on the right. You will need to make your own arrangements for disposal of any other item.

Charges for the collection of bulky items

Charges are based on the number of items.  Over 5 items will incur a charge at the hourly rate.

Up to 3 household items - £19.95
Up to 2 additional household items - £5.51 per item

A list below gives you examples of what consists of 1 item:

3 Piece Suite - 1 item
Bed (includes base, mattress, headboard, drawers) - 1 item
1 bag / 1 box / 1 bundle (small or large) - 1 item
Dining Table & 4 Chairs - 1 item
Carpet & Underlay - 2 items
Fridge & Freezer - 2 items

For example:

1 x 3 Piece Suite, 2 x Beds, 1 x Coffee Table, 1 x Fridge - £19.95 + £5.51 + £5.51 = £30.97


How to arrange a collection

To arrange a collection you can contact Customer Services on 01756 700600 or call in at:

  • 1 Belle Vue Square, Broughton Road, Skipton  
  • Settle Library (every Friday of the month, between 2.00 - 4.00pm)
  • Bentham Town Hall (first and Third Friday in every month, between 11.00 - 12.30am)
  • Ingleton Library (second and fourth Friday in every month, between 11.00 - 12.30am)

Before you contact Customer Services, please ensure you have the following information ready:

  • your full name
  • address and telephone number
  • a precise list of items for collection and their location
  • a date from when the items will be available for collection
  • your payment details (if payment by credit or debit card)

We will only take items which you request us to take and these must be readily available outside within your property boundary, by 7.00am on the day of collection.

Only in exceptional circumstances will we enter private property.  The resident must be present and will be asked to sign an insurance disclaimer for any accidental damage that may be caused.

Collections must be paid for in advance of the Council arranging the collection.  Refunds will not be provided.

Items will be collected within 10 working days of receiving payment (except for cheque payments).


How to pay for a collection

Payments can be made by the following methods:

Please note: we are no longer taking cash payments

  • by telephone using a credit or debit card by contacting Customer Services on 01756 700600 (there is a 1.4% surcharge on credit card payments)
  • pay by cheque*, credit or debit card in person at 1 Belle Vue Square, Broughton Road, Skipton (there is a 1.4% surcharge on credit card payments)
  • pay by cheque* in person at Settle, Bentham, Ingleton offices
  • pay by cheque* through the post to:

        
        Craven District Council
        Customer Services
        1 Belle Vue Square
        Broughton Road
        Skipton
        North Yorkshire
        BD23 1FJ
       
Please send cheques with your name, full address and case number on the back..  The case number will be given to you once your bulky request has been received by Customer Services.

* If you pay by cheque, we will only arrange the collection once payment has cleared.  We do allow 10 working days for a cheque to clear.  Therefore items will be collected within 20 working days of receipt of the cheque.

For further information regarding the bulky collection service, please see our word icon Frequently Asked Questions [22kb], or contact Customer Services on 01756 700600.

Remember fly tipping is illegal and dumped bulky waste items like fridges and freezers pose a real hazard to children, pets or wildlife who may become harmed or trapped inside.

Anyone found to be illegally fly tipping, could be fined up to £20,000 (unlimited if the case goes to the Crown Court) or offenders can even be sent to prison.

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