A lack of digital skills and access can have a huge negative impact on a person’s life, leading to
poorer health outcomes & a lower life expectancy, increased loneliness & social isolation and
less access to jobs & education.

It can also mean paying more for essentials, financial exclusion and an increased risk of falling into poverty.
Digitally excluded people also lack a voice and visibility in the modern world, as government services and democracy increasingly move online.

What’s more, it’s those already at a disadvantage - through age, education, income, disability, or unemployment - who are most likely to be missing out, further widening the social inequality gap.

Craven District Council are working with local organisations to improve digital access for our residents.

Some key local projects are listed below and we are working together as a group to plan further work. 

Digital Champions

Working with Citizens On Line and other North Yorkshire Councils, we have set up a network of “Digital Champions” across North Yorkshire who can help local people to learn how to use digital technology and stay safe online.

Free Digital Support Helpline

Do you (or does someone you know) need help to get started using technology or want to build your confidence to do more online? If so please call 0808 196 5883 and leave a message. One of our team of trained digital champions will call you back and offer friendly, patient support over the phone.

Reboot NY

RebootNY is a collaborative project led and coordinated by North Yorkshire County Council to recycle donated IT equipment and help provide people with new and refurbished IT equipment and access to the internet so they can stay connected. To find out how to access the scheme or donate your old equipment visit www.rebootny.co.uk