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Craven District Council

We are now in Stage 3 of the Government’s Covid-19 roadmap. Please follow the guidance and remember Hands, Face, Space

NHS COVID-19 app - information for businesses

What businesses need to know about the NHS COVID-19 app
  • Government regulations came into force on September 18th to ensure that businesses comply with the rule of 6 and maintain social distancing between customers.
  • Businesses failing to comply could be issued with fines of up to £4,000.
  • Designated venues will now have a legal requirement to maintain records of customer contact details.
  • From Thursday September 24th, designated venues will be required to display official NHS QR code posters under law. 

To read the full Government statement, click here. 

To read the Government legislation, click here. 

How do I create a QR code and poster? 

The QR codes you need can be downloaded to display as posters in premises, from the Government website here:

If you don't have access to a printer, you can create a poster using the link above, then email it to Craven District Council at and we will print it for you. If you are having difficulty creating the poster, please let us know and we will help you.

What do I need to know about the NHS COVID-19 app?

Relevant businesses are being required to ensure they have NHS QR code posters visible on entry.

This will allow customers who have downloaded the new NHS COVID-19 app to use their smartphones to easily check-in.

This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak.

How does the new NHS COVID-19 app work?

When someone enters a venue and scans an official QR poster, the venue information will be logged on the user’s phone.

This information will stay on a user’s phone for 21 days and if during that time a coronavirus outbreak is identified at a location, the venue ID in question will be sent to all devices.

The device will check if users have been at that location and if the app finds a match, users may get an alert with advice on what to do based on the level of risk.

For more information on the NHS COVID-19 app, visit

If you wish to sign up for a Craven District Council newsletter which will keep you up to date about Covid-19 and how it may affect your business, please register for the newsletter at or email

The designated venues required to display these posters are as follows:

1.—(1) Subject to paragraph (2), services provided for the purposes of consuming food or drink on the premises, (including in seating made available adjacent to the premises) including by—

(a)restaurants, including restaurants and dining rooms in hotels or members’ clubs;

(b)cafes, including workplace canteens;

(c)bars, including bars in hotels or members’ clubs;

(d)public houses.

(2) Paragraph (1) does not include services provided to an individual who is homeless, within the meaning of section 175 of the Housing Act 1996(1).


  1. Leisure and tourism services, provided by or at—

(a)amusement arcades;

(b)art fairs;

(c)betting and bingo halls;


(e)clubs providing team sporting activities;

(f)facilities for use by elite and professional sportspeople (including sports stadia);

(g)heritage locations and attractions open to the public (including castles, stately homes and other historic houses);

(h)hotels and other guest accommodation provided on a commercial basis, including in Bed & breakfast accommodation, boats, campsites, caravans, chalets, guest houses, holiday parks, hostels, motels, pubs, sleeper trains and yurts;

(i)indoor sport and leisure centres;

(j)outdoor swimming pools and lidos;

(k)museums and galleries;

(l)music recording studios open for public hire or other public use;

(m)public libraries.

  1. Close physical contact services, including those provided by—


(b)beauticians (including those providing cosmetic, aesthetic and wellness treatments);

(c)dress fitters, tailors and fashion designers;


(e)nail bars and salons;

(f)skin and body piercing services;

(g)sports and massage therapists;


  1. Services provided for social, cultural and recreational purposes in the following premises—

(a)community centres;

(b)youth and community centres;

(c)village halls.