Claiming Council Tax Reduction
You can claim Council Tax Reduction if you are on a low income. This might be earnings (including self-employed earnings) or benefits such as Income Support, Job Seekers Allowance or Incapacity Benefits.
You cannot get Council Tax Reduction if you, or your partner between you, have more than £16,000 in savings.
A partner is someone you are married to, or someone you live with as if you are married to them.
How to claim
You can collect an application form at the Council Offices, or telephone Customer Services on 01756 700600 and we will post one out to you.
There are a number of documents that must be provided in support of a Council Tax Reduction application to allow reduction entitlement to be determined. All of these documents must be original.
1. Proof of identity and National Insurance Number
Claimants must provide:
- Evidence of identity
- National Insurance number for themselves and their partner.
2. Proof of income
If you are employed, you are required to provide :
- If paid weekly - five wage slips
- If paid monthly - two wage slips
- If paid fortnightly - three wage slips
If you do not have wage slips, your employer will need to complete a certificate of earned income which is downloadable on the right hand side of the page.
If you are self-employed, please download and complete the Self Employed Form.
3. Proof of savings/capital
To establish your savings/capital, we will need to see your last two months' bank statements and the up to date pass books for any other accounts that you hold, as well as details of any other investments you may have, for example; stocks and shares, ISAs, Premium Bonds, National Savings Certificates, land or property etc.
The application form states what supporting evidence is required to allow us to process a claim. These documents must be original, photocopies will not be accepted.
If you cannot provide evidence straight away you should send in the form and submit the evidence later.
Receipts will be given for claims accepted at your local office, if requested.
Council Tax Reduction - change of circumstances
If there are any changes to your income, for example how much you earn, or the benefits you receive, you must tell us immediately, preferably in writing.
If you don't tell us about a change, and we pay you too much benefit, you may have to pay it back. If you are not sure whether we need to know about a change it is always better to tell us anyway. Failure to report any changes that may result in a decrease in the amount of benefit awarded, may lead to prosecution.
You MUST tell us about the following changes:-
Changes to the money you get
Please tell us if there are any changes to the money received by people in your home. Common examples include:
- you start or stop getting Income Support or Job Seekers Allowance (income based)
- you start or stop getting Family Credit
- the money you or your partner gets increases or decreases
- the money non-dependants get increases or decreases
Changes in your home
Please tell us if:
- you change your address (use the Council Tax Change of Address online form)
- the number of people in your home changes - for example, someone has a baby
- a partner comes to live with you
- a partner leaves
Please tell us if:
- you, or your partner, go into hospital for more than 6 weeks
- you, or your partner, become a student, or stop being a student
- the amount of savings or capital you have changes
You do not have to tell us about changes in age (for example, if one of your children becomes 11 years old), as we will have this information already.
Download and complete the relevant application form below and return to Customer Services.