Craven District Council

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Craven District Council

Coronavirus (COVID-19) and Environmental Health

Our Environmental Health services are running. Officers are following government advice to restrict visits to essential visits only. Priority is still given to issues of safety and each call will be reviewed and assessed.

We have written a short checklist for businesses that covers employee and public safety.

Download the Coronavirus (Covid-19) checklist for businesses.

Private sector housing requests

You should contact your landlord first of all but provide landlord details to us if corrective action needs escalating. Please email these to us at Don’t forget to include telephone numbers or e-mail address.

The Government has produced guidance for tenants and landlords.

Food and workplace safety

Officers will respond to workplace accidents to staff or members of the public, food complaints including food poisoning. We will continue to give guidance information for food businesses on hygiene standards.

COVID-19 is a respiratory illness. It is not known to be transmitted by exposure to food or food packaging.

There is specific guidance for food businesses on coronavirus (COVID-19) on UK Government website.

The Food Standards Agency (FSA) have launched a ‘Here to Help’ campaign to provides a practical guide for food businesses on how to register, re-open and adapt to the way they trade safely during the COVID-19 pandemic.

The Here to Help guide is for small food businesses such as restaurants, takeaways and coffee shops, to make the hygiene processes and requirements they must follow clear as they develop new ways of working. 

The advice covers a range of issues such as the provision of allergen information, safe food packaging and takeaway containers and ensuring delivery drivers follow food hygiene rules. It also highlights the legal obligation for anyone selling, cooking, storing, handling, preparing or distributing food, to register their business with their local authority.

The Government has issued specific food delivery and takeaway guidance for the coronavirus pandemic, which you can download here: Food Delivery and Takeaway Guidance

The Food Standards Agency have issued guidance on adapting a restaurant and food business for takeaway and food delivery during Covid 19.  

In addition the Institute of Food Science and Technology have issued further guidance including a restart checklist.

The HSE have issued guidance on working safely and talking to your workers about preventing coronavirus.

The government have provided further information on opening your business safely

Download anti-viral cleaning product guidance

Environmental protection

Flooding issues will be addressed as notified with noise and other nuisance requests assessed and prioritised.

If you are a business with Permitted Processes, we’ll contact you about delaying any planned visits but still enabling your business to carry on. Environmental protection officers are reviewing those due and we will be in touch with you.

Clean neighbourhoods

All fly tipping will be viewed to ensure no hazardous material is present and request clearance. Hazardous waste will be removed or made safe to prevent access by the public.

Over the past few weeks there has been a rise in fly tips reported across the District. Fly tipping is not only a criminal offence, but it damages the beautiful landscape of the District and is a potential threat to human health, animals and wildlife.

Household Waste Recycling Centres are currently closed to ensure safety of staff and to discourage unnecessary travel.

The public are advised to store their waste until HWRC's are open again.

All other calls will be assessed and we’ll make sure dog fouling and littering are prioritised.

Private Water Supplies

The current Government advice is to adopt social distancing where possible and to avoid unnecessary travel in order to reduce the transmission of coronavirus (COVID-19).  In order to comply with that Government advice, Craven have decided to postpone sampling visits until guidance changes.  It is likely that we will be able to reschedule any outstanding samples to later in the calendar year depending on developments going forward.

A risk management approach is advocated by the Drinking Water Inspectorate in line with the WHO drinking water safety planning approach, and as such sampling is simply a means of validating that the risk mitigation measures in place (source protection, treatment, storage etc.) are effective.  Therefore it is recommended that in the absence of any monitoring, consumers and other relevant persons of private water supplies should be encouraged to bolster their operational checks and ensure that maintenance is being carried out as required (e.g. replacing UV lamps, more frequent cleaning of quartz sleeves or monitoring chlorine dosing) and that they have sufficient spares of essential equipment to ensure supplies remain wholesome at all times. They should document these actions, and if required present these to Local Authorities to confirm that supplies did not present a risk to health during these exceptional circumstances.

The Drinking Water Inspectorate (DWI) have issued advice on maintaining drinking water quality when reinstating water supplies after temporary closure due to the Covid 19 outbreak: DWI Update 

 Guidance on legionella control

 Guidance on how to ensure your building water system is safe during and after Covid 19

All requests should be processed as usual by Customer Services who will enter onto our system for our officers to respond.

Please be aware that the response time will vary, and each request will be assessed and prioritised.

Telephone: 01756 700 600