Craven District Council

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Craven District Council

Energy Efficiency and Energy Bill Advice

Get advice and guidance on your energy use and billing options.

Simple Energy Advice

Simple Energy Advice is the official government website for energy efficiency advice. You can access information about heating, insulation and renewable energy for your home, as well as information about potential grants.

0800 444202

Find a cheaper energy supplier deal

0800 6888 557

Warm Homes Discount

Warm Homes Discount is a £140 discount on your winter energy bill which is available to households on low incomes or who  receive benefits. Contact your energy supplier to apply for the discount. 

Priority Register

The Priority Register provides free vital services from your energy network operator. These include being given a password so you can safely identify representatives who visit your home, arranging meter readings, and advance notice of power cuts and information on any help available during emergencies.  The Priority Register is for people who are disabled, chronically sick, of pensionable age, who have mental health problems or are vulnerable. Contact your energy supplier to apply.

Craven Citizens Advice Bureau

Citizens advice can provide advice for people with energy bill debts and those struggling to pay their bills.

Call 0300 3309 036 between Monday and Friday, 10am to 4pm

Understand how you compare

Energy use can be hard to visualise and know how you compare. You can see if you are above or below average for a home of your size by looking at your bill to find your annual kilowatt hour (kWh) usage for gas or electricity (a unit of energy) and comparing it to our image of what a similar sized home uses.  

Another way to get to grips with your energy usage is to use your smart meter. Experiment by switching appliances off one at a time to see what uses the most. You can ask your energy supplier for a smart meter for free:  

If you cannot get a smart meter due to connectivity issues there are other energy saving assistants that can you understand your energy usage, such as Loop: