Please refer to the Planning Portal for general planning advice.
We aim to provide a response to you within 10 working days, but the resource for the on duty planning officer is limited to 20 hours a week and at busy periods we may not be able to meet this commitment.
Please use the written enquiry form Make an online planning enquiry or email direct to email@example.com. Please note: This option should not be used to ask whether planning permission is required - for this please see the Do I need planning permission? page.
The advice available
The On-Duty Planning Officer will provide advice on a variety of planning matters. They will seek to guide you on how to submit an application, and will also seek to help with any queries that you may have on current planning applications. Should they not be able to help with a current application related query, they will take your details and ask the application case officer to contact you. The On-Duty Planning Officer will provide free pre-application advice on the merits of certain types of development (such as applications to extend or alter houses). Please note that for larger development proposals the On-Duty Planning Officer will not be able to help and a fee is payable to obtain pre-application advice.
The guidance document 'Obtaining Pre-Application Planning Advice - Guidance Note April 2014' is available to download and explains how to obtain pre-application advice. Verbal advice on the need for planning permission is not provided by the On-Duty Planning Officer. Advice from the On-Duty Planning Officer is an informal officer view only, based on the information available at the time, and is not a formal binding decision of the Council.
The full postal address is essential and include as much information as possible about the proposed development as you can, e.g. dimensions, drawings, photographs, brochures or sketches. Useful advice on a whole range of planning matters can also be obtained on the Planning Portal website. The Planning Portal is the UK Government's online planning resource for England and Wales.