Craven District Council

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Craven District Council

Building Control Customer Satisfaction Survey Results

We pride ourselves in delivering the best service we possibly can.

Below is a summary of some of the feedback received from Agents and Applicants:

"A first class service. Exceptional. Excellent. I have dealt with Craven District council for 25 years with no complaints. I Rate this service very highly."
"Staff were incredibly helpful, professional and knowledgeable and quick to provide information."
"They were very good and easy to deal with in person, over the phone and they always respond to emails and phone-calls."
"They came out the day after I phoned, I was very happy with the service. They will fit you in with a visit the same day whenever possible."
"It all went very smoothly. The process was easy. They could not be more efficient or helpful."

Chart showing Agent and Applicant Responses